How Restaurant Workforce Shortages Affect North Texas Locations – CBS Dallas / Fort Worth


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GRAPEVINE, Texas (CBSDFW.COM) – The labor shortage in restaurants across Texas is hitting hard here at home.

The Spring Creek Barbeque chain is the latest victim.

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Two sites in Grapevine and Addison have closed temporarily due to understaffing.

“We’re lucky to have wonderful young people working for us, we just don’t have enough of them right now,” said Chris Carroll, CEO of Spring Creek Barbeque.

Carroll says they transferred the staff they had at those two locations to other stores.

“It’s really hard to find a job right now,” he said.

And Spring Creek is not alone.

Christopher Aslam is a Jack-In-The-Box and Golden Chick franchisee. He says they work with about half the staff.

“In my 25 years of doing this, I’ve never experienced anything like this,” Aslam said.

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The pandemic has not been favorable to the restaurant industry as a whole.

According to Joe Montessori of the Texas Restaurant Association, 94% of restaurants in the state said they couldn’t open at full capacity due to lack of employees.

He says about 166,000 workers are still at home looking after their children, have left the company completely or are unemployed.

“Many of the restaurants we spoke to expressed the feeling that their main competitor for employees right now is the federal government,” Montassori said.

Many restaurants are now stepping in to offer incentives.

“We offered bonuses of up to $ 1,000 just to cashiers and fry cooks,” Aslam said.

Another example is Chipotle. The company is looking for 400 workers in North Texas and recently increased its wages.

Either way, the owners are just saying they’re hoping things will end soon.

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“Everyone is trying their best in our community and I think things will level out over time,” Carroll said.

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