Kitchen United Mix is now open at 9506 State Highway 121 near the intersection of Sam Rayburn Tollway and Preston Road. The concept can be described as a food hall for take-out orders.
Customers order online or from kiosks in the lobby. They can order in several restaurants at the same time and pay for everything on a single ticket. A nearby screen keeps them informed of the status of their order. When their food is ready, it goes down a conveyor built in front of the host, which brings it to the customer.
Food is prepared in so-called “ghost kitchens,” which are basically restaurants that don’t have servers, dining rooms, or really anything other than a food prep area. Restaurants currently operating in Kitchen United Mix include Fuddruckers, Wing Zone, and Capriotti’s Sandwich Shop, a popular Nevada eatery that recently re-entered the DFW market. Grimaldi’s Pizza and Monkey King Noodle Company are set to open this summer, with more concepts to be announced later.
Capriotti franchise co-owner Stan Carver says customer response has been overwhelmingly positive so far. He estimates that about half of his orders come from walk-in customers, with the rest going through delivery services like Door Dash and Uber Eats.
“These services can really take advantage of that, so Kitchen United has linked their system to them,” he says.
This is the first Kitchen United to open in North Texas. The California-based company has now expanded to markets in New York, Chicago and Phoenix as well as Austin and Houston. Plans are underway for a Plano location near the intersections of Preston Road and Park Lane. According to a company spokesperson, this location may not open for a year. A Dallas Kitchen United inside a Kroger on Mockingbird Lane is also expected to open soon.
Kitchen United Mix