AUSTIN, Texas – A shortage of employees continues to plague the food industry in Austin.
“This is arguably the most difficult staffing climate we have all faced, be it restaurants, retail or any other avenue,” said Tommy Van Wolfe, vice president of corporate restaurants of the famous Raising Cane’s fast food chain.
Van Wolfe spoke to FOX 7 Austin about the hiring challenges their sites face here in the city. “We like that our restaurants are not only staffed, but also equipped to take care of our customers. It is also just as important to take care of our crew members,” he said.
In some cases, they had to temporarily change schedules if there was not enough staff. “We have made adjustments where necessary in order to keep operations up to expectations and to serve the perfect box to our customers,” he said.
In an effort to help ease the burden on their employees, they even got different levels of management and other positions like HR grooming and serving hungry customers.
“We’re all chip cooks and cashiers and we all have a ‘Anyway’ mentality. It’s humbling to see how many of our awesome team were given the chance to help out. their decision, they heard we needed help and they jumped in, it was amazing, we had people from all levels of the organization, ”said Van Wolfe.
Fast food restaurants aren’t the only places that struggle to find workers. The Texas Workforce Commission said the food industry in general continues to have a high demand for employees statewide. They have continuously organized hiring events across the region to help fill these gaps.
At Raising Cane’s, in an effort to attract and retain staff for the Austin area, approximately 70% of their hourly staff will receive at least a dollar more per hour. “It makes a big difference in their pay and will definitely help us attract other great talent and the great Austin market,” said Van Wolfe.
Raising Cane’s will also make the starting rate of $ 12 per hour for the area.
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